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Cybex FAQs

  Q: Do I have to power down the AutoView and attached servers to add a new server?
A: No, AutoView Commander is hot pluggable. This means that you can add new servers without powering down the switch or attached servers.

  Q: How do I rack mount my AutoView?
A: You will need to order an RMK-33 to rack mount AV-4B and AV-8B.

  Q: What happens if I lose power to the AutoView?
A: The Keep Alive feature allows the attached PCs to power the AutoView Commander if power is lost to the switch. Mouse and keyboard emulation are preserved, ensuring that your servers keep running in the unlikely event of an AutoView power loss.

  Q: How many PC computers can the AutoView Commander support?
A: The AutoView Commander can be tiered with other AutoView Commanders to support a total of 64 PC computers.

  Q: What operating system does the AutoView support?
A: The AutoView Commander has built-in "intelligence" that emulates the keyboard and mouse, thus making the switch transparent to the computer. Therefore, the AutoView Commander will support any operating system that the PCs are running, including Windows 3.x, Windows 95/98, DOS, or Windows NT/2000.

  Q: What platforms of computers does the AutoView support?
A: The AutoView Commander supports all IBM and IBM-compatible computers using both PS/2 and AT keyboard, PS/2, serial, and the Microsoft IntelliMouse.

  Q: How far away can a user be located from the AutoView Commander?
A: The AutoView Commander has connections for the controlling keyboard, monitor and mouse. The user must be close enough for the actual peripheral cables to reach the back of the unit. If a greater distance is needed, the LongView extension product will allow the user to be up to 500 feet from the switch.

  Q: How far away can the computers be from the switch?
A: The computer cable assemblies for the AutoView Commander are available in 6, 8, 15 and 30 foot lengths. If you require a greater distance, we recommend the LongView extension product.

  Q: How do I attach an extension device to my AutoView?
A: Instead of plugging your keyboard, monitor and mouse into the switch, you will plug them into the extension device, which is attached to the switch. This will allow you to extend the user some distance away from the switch.



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