RightFAX Reporter
This reporting tool lets you save time creating reports while tracking and managing resources effectively. RightFAX Reporter also lets you monitor channel usage and charges by department or user for billing purposes.

RightFAX Reporter lets you check fax volume and run reports on user volume, either daily, weekly or monthly. Report types include: billing reports, destination reports, usage reports, unhandled fax reports and outbound fax reports.

RightFAX Reporter generates a graph of the top 10 outbound network fax users. It also lists this information in a table below.

Monitor channel usage through RightFAX Reporter. Channel usage reports help you see when your utilization rate is high and when it is time to add additional channels to your fax server.

Enhanced Library Documents
RightFAX is the only fax server that can publish a document to your LAN, web site or FOD system from a single file. You will save time and resources by having to maintain only a single file location, and you’ll maintain consistency of your documents across the entire organization.

Enhanced Library Documents let you decide where the document will be accessible, and for how long. You can make documents accessible on your LAN, your Docs on Demand FOD system and Web site. You can also set activation and expiration dates for each document, giving you more control over document faxing.

Advanced Management Tool Kit

This set of administrative control options includes several time-saving tools for administrators:

• Auto-Aging of Faxes for Groups: Allows you to set document delete options and filter by type of faxes. This feature saves space on the server, but maintains a database record so you can still run reports. The group selection allows you to customize the deletion of faxes depending on the individual department’s needs.

Automatic fax aging for groups lets you customize when documents will be deleted according to each individual group’s needs. Different types of faxes, i.e. received or sent, can be set to be deleted at different intervals. Fax images older than the age limit will automatically be deleted from the Main and Trash folders.

• ModUser GUI: This RightFAX feature combines the IMPUSER and CHGUSER functions into an easy to use, streamlined administrative tool. You can make global changes at the click of a button.

The new ModUser utility lets administrators make global changes to large groups of users quickly and easily. ModUser also makes it simple to import large numbers of users from any large NT domain or a comma-delimited database.

• Built-in Maintenance and Backup: The RightFAX server will now automatically back up. This allows the server to run seven days a week, 24 hours a day, eliminating the need to shut down the server. RightFAX synchronizes the data set to ensure integrity of the back up.

Improved Native Document Attachments
RightFAX has improved its already powerful native document conversion to include PowerPoint ’97 and landscape conversion. The native document conversion lets you attach documents in their native file formats via the RightFAX Web Client, RightFAX E-mail Gateway and embedded codes. Both user training and application integration are simplified by RightFAX’s ability to convert native document attachments.

Intelligent Least Cost Routing (LCR)

Faxes are routed to alternate servers via WAN or the Internet to ensure the fax is sent by the best route, saving money and time, and sharing workloads. The RightFAX LCR feature has many components, listed below, that make it reliable and flexible.

• Advanced Dialing Plan
  The sophisticated RightFAX dialing plan ensures that a fax is successfully sent via the best method, using four different levels of dial string matching: number pattern, priority, time and day, restrictions and server availability.
• Redundancy
  Fault Tolerant fax system. RightFAX detects WAN link failure immediately. It eliminates downed server(s) from routing path and sends via the best available method to ensure fax delivery.
• Priority Sensitivity
  RightFAX allows the system administrator to specify that certain priorities of faxes be routed via specific servers. For example, high priority faxes can be assigned to go via the local server for immediate delivery, without going through the LCR system.
• Cascading Routes
  Multiple servers can reroute to each other using all possible routing combinations. However, all potential routing possibilities do not have to be defined at each server. This saves time by facilitating administrative setup.
• Central Management
  This streamlines multiple-site management with one interface and allows changes and monitoring without interrupting service. Management can be done from any Windows 95 or Windows NT workstation on the network.
• Route Tracing
  RightFAX provides sophisticated diagnostic tools for LCR features. Tools show dialing rules used, weight given to each, current server loads, each server a fax passes through and much more. Invaluable for building and maintaining dialing rules.
• Encryption
  Since RightFAX allows LCR using the Internet, it also includes encryption to keep fax traffic private. RightFAX uses a 40-bit encryption key, so performance is maintained and the software is exportable outside the United States.
• Load Balancing
  RightFAX load balancing maximizes your system performance. When multiple dialing rules match a phone number with equal weight, RightFAX directs the fax to the server with the most available lines. If multiple servers have all outbound fax lines in use, the fax will be directed to the server that has the next free line.

RightFAX Interconnect

The RightFAX Interconnect routing option lets multiple fax servers work together to distribute the volume of received faxes. Users on both servers can receive and route inbound faxes from either server.

Smart-Fax Distribution

This feature distributes faxes systematically to groups of users for faster and more efficient processing. Distribution can be Linear (with faxes distributed in round-robin fashion) or Balanced (faxes distributed according to user processing rates).

Automatic Fax Distribution

This feature distributes faxes systematically to groups of users for faster and more efficient processing. Distribution can be Linear (with faxes distributed in round-robin fashion) or Balanced (faxes distributed according to user processing rates).

Fax Authorization System

This provides a method for management review of critical or sensitive faxes prior to their release by department members. Faxes can be sent to a group administrator’s queue for approval; reasons for approval or disapproval may be entered and stored with the fax.

CSID Routing

CSID inbound fax routing is based on the caller subscriber ID of the sending fax machine. For example, if one person at your business handles the account for Company XYZ and every fax that comes in from that company goes that one person, you can create a routing table specifying that faxes received from a fax device called XYZ should always be routed to employee A.

Forced Scheduling

RightFAX allows you to control fax traffic volumes on a group-wide basis. Using this feature, you can restrict the number of pages or total number of faxes being sent simultaneously by a user within a specific time period.

Secure Transmission

You can specify the remote fax ID of the intended recipient's fax device when sending a fax. This feature was designed to ensure security for confidential faxes.

Tray Icon

The RightFAX Tray Icon lets Windows 95/98 and Windows NT users launch FaxUtil and EFM, and use the QuickFax option with a click of the mouse. The pop-up Print-To-Fax driver is also available from the Tray Icon and eliminates the need to change printers from a pull-down menu.

Quick Fax/Broadcast

With the QuickFax option you can send cover sheets and library documents without having to enter FaxUtil. This is a great feature for broadcasting, as you can launch the broadcast from your Phonebooks with the click of a button.

ODBC and MAPI Phonebooks

RightFAX supports open phonebook sharing on ODBC and MAPI compliant database sources for Windows 95/98 and Windows NT clients. You no longer have to maintain multiple phonebooks.

MAPI and VIM Print-to-Fax Drivers

Mail fax drivers let users fax via e-mail interface as if they were sending an e-mail. Eliminates need to train users on RightFAX software. Supports Microsoft Mail, Microsoft Exchange, Lotus Notes and Lotus cc:Mail.

Administrative Mode

Full administrators and group administrators can switch on an administrative mode in FaxUtil. Full administrators have full access to all users’ boxes; group and alternate administrators have access to users within their group only.

Integrated with 'Send To' Menu

You can send TIFF, Word, Excel, and more documents right from your desktop. This feature allows you to build your own private document libraries for faxing. It also fully integrates with all Phonebooks.

Client Options: FaxUtil

The RightFAX mailbox, FaxUtil, lets you check the status of your faxes and view them from your desktop. You can also forward, route, print, OCR and do many other things from within FaxUtil.

Included module: RightFAX Docs on Demand

RightFAX Docs on Demand is a fax server-based document retrieval system combining two "on demand" systems—Fax on Demand and Web Fax on Demand. Docs on Demand allows individuals to either call in and request fax documents via a touch-tone telephone or request a fax document from a Web site.

Included module: RightFAX TeleConnect

RightFAX TeleConnect gives you the convenience of 24-hour access to your faxes when you are traveling or working away from the office. You have the ability to have either all your faxes or specific faxes forwarded to any fax number.