In Pre-Internet times, when 14.4 and 28.8 bps modems roamed the earth,
using modems on telephone lines equipped with Call Waiting Service was an aggravation
because the Call Waiting tone would disconnect the modem. As a result, most of
today's software includes a *70 dialing prefix option that disables call waiting
for the current modem session. Hence, the caller gets a busy signal when
placing a call.
However in modern Post-Internet times, this aggravation has evolved into
a feature. Many net surfers, who may spend hours on-line came to rely on it to
inform them that a call was waiting.
Unfortunately, to operate the newer 33.6 and 56 kb modems at increased speeds,
the error correction was improved to the point where the modems now also error
correct the Call Waiting tone, making it invisible to the user. Now the caller
gets a frustrating continuous ring when placing a call.
To address this dilemma, some modems and WEB-TV, provide software that simply
adjusts the S-10 register in the modem, making it more sensitive to noise caused
disconnects... noise of all types. This is a marginal approach at best and
another Catch 22.
CPS was the first company in the world to provide an external box that actually
monitors the line and isolates the call waiting tone from the overlapping modem
signals to let you know that a call is waiting. As the boxes add more
sophistication and features, they are evolving into personalized call managers
for the PC user.
CPS makes a full line of call waiting alert products from the
basic Alert box to
a full-featured Internet Call Manager.
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