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Our Call Logging Managed Service enables you to receive the benefit of call management information without the capital investment and resources associated with running your own call logging system.
You will not need to purchase the call logging software and hardware or keep your network infrastructure up to date or recruit and train personnel.
Demand for accurate communications management information is increasing as companies develop their voice and data environments. The need to reduce overheads, increase operational efficiency and provide fast access to management information is critical. Consequently companies are seeking to outsourced non-core processes and functions.
Using our expertise to provide the information you require will allow you to control and measure your telecommunications performance without the need to manage the process. There will be no need to purchase infrastructure to produce the information, have staff trained on how to use a call logger (an ongoing problem) and then worry about the accuracy of the information; its all part of the service.