TRACKER 2710
Secure remote access to Ethernet connected equipment

Introduction
The Tracker 2710 is intended as an entry level, cost-effective device where the prime requirement is for secure remote access to Ethernet connected equipment using a dial-in modem. The unit will have all the general capabilities of the standard Tracker 2700 but will feature a simple method of configuring the initial set-up by an installer or customer and will be highly secure in operation.

Installation
On installation an engineer or the customer will be given the facility to input the Tracker IP address and the IP addresses of up to two other devices.  In the event that an IP address has been entered incorrectly then the facility will be provide for the address or addresses to be re-input, this can only be achieved via the Ethernet port. CLI restricted answering can be enabled and configured in a similar manner.

Operation
The Tracker software will enable a CHAP authenticated PPP session using a dial-up connection to the IP address(es) configured during installation.  The remote user will not see the Tracker or be able to configure it during normal operation.

Security
The unit will only allow an authenticated user access to one or more IP addresses on a customer network, this is under the control of the customer.   Should a remote user require access to other Tracker functionality using a dial-in connection the customer can allow this access.  This is achieved by either holding in the security button until a dial-in Telnet session is established or by using special application software via the local Ethernet to perform a similar function.

Data Storage Option
Data can be collected and stored from Ethernet connected devices using device specific application software. Data Track has written a number of PBX specific application software modules which can be used to collect and store CDR records using the Ethernet interface. These application modules can be used with the Data Track Eclipse Call Management Software to provide a complete system solution.

Alarm Option
There is an SNMP MIB available which can be used by a management system to receive SNMP traps from the Tracker. A Tracker can also receive SNMP traps via its Ethernet interface and relay these to a management system using a dial-up network connection. Special application software can be produced to enable the Tracker to receive a limited number of SNMP traps via its Ethernet interface and convert these to an ASCII format, these can then be delivered to an alarm management system such as the Data Track Eclipse Diamond software using a standard modem connection

Tracker 2710 Specifications